Introducing the Q3 2025 Customer-Recommended Kind Employee! Assistant Manager Oh Jin-hee, Radiology Team

Q3 2025 Customer-Recommended Kind Employee: Assistant Manager Oh Jin-hee, Radiology Team

💌 Voice of the Customer 💌

When I first went for my examination, she greeted me with a bright smile and treated me with such kindness. She explained the procedure step-by-step with warm words, which quickly made the discomfort of the exam disappear. Thank you so much for making it possible for me to undergo the examination so comfortably!

🎊 Thoughts on Being Selected as a Kind Employee 🎊

When I first started working at the hospital and began performing mammography exams, I encountered many difficult situations due to the patients’ anxiety and the pain inherent to the nature of the procedure. In my early days as a young professional, I was sometimes hurt by unexpected words and reactions, and there were many days when I shed tears.

However, through that process, I worked on refining my tone and emotions to provide better service. I continuously acquired professional knowledge and learned how to read customers’ facial expressions, allowing myself to grow. I have always believed that my role is not just to perform a scan, but to help many people undergo basic breast cancer screenings without fear. Now, I have reached a point where I can understand a patient’s tension and personality just by looking at their face because I have invested so much of my heart into this work.

Moving forward, I will never lose my original intention of creating ‘an examination room filled with laughter rather than raised voices,’ and I will always strive to ensure a comfortable experience for every patient.

I sincerely thank everyone who always supports me with a warm heart. 😊👍🏻💖

Congratulations on being selected as a Kind Employee!! 🥳👏🏻👏🏻